Frequently Asked Questions
Everything you need to know about your FACEGYM journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most unused and unopened products. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products cruelty-free?
Absolutely. FACEGYM is committed to ethical sourcing and we do not test any of our products or ingredients on animals.