Returns & Exchanges

At FACEGYM, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your return package at any authorized carrier location, ensuring you keep a copy of your tracking number for your records.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.